Free Shipping Bar Attributes
Privacy Policy
1. Introduction
Rubai (“the Company”) is committed to protecting customer privacy. This Privacy Policy explains how personal information is collected, used, stored, and protected when visiting or making a purchase from www.rubaie.co.uk (the “Site”).
By using the Site, users agree to the practices described in this Policy.
2. Information We Collect
- The Company may collect the following information:
- Identity information: Name
- Contact information: Email address, telephone number, billing and delivery address
- Order information: Products purchased, order history, delivery details
- Payment information: Payments are processed securely by third-party providers; card details are not stored by the Company
- Technical information: IP address, browser type, device data, cookies
3. How We Use Your Information
Personal information is used to:
- Process and fulfil orders
- Communicate regarding purchases and enquiries
- Provide customer support
- Improve website functionality and services
- Send marketing communications where consent has been given
- Meet legal and regulatory obligations
4. Legal Basis for Processing (UK GDPR)
Personal data is processed under one or more of the following legal bases:
- Performance of a contract
- Consent
- Legal obligation
- Legitimate business interests, including fraud prevention and service improvement
5. Sharing of Information
Personal data may be shared with trusted third parties only where necessary, including:
- Payment processors
- Delivery and logistics partners
- Website hosting and analytics providers
- Regulatory or legal authorities where required by law
All third parties are required to handle personal data securely and lawfully.
6. Data Security
- Promotional codes must be applied at checkout and cannot be added after the order is placed.
- Each promotional code is valid for a limited time and may only be used once unless otherwise stated.
- Discounts cannot be combined with other offers unless explicitly mentioned.
- We reserve the right to cancel any promotional campaign or reject discount code misuse at our discretion.
7. Cookies
The Site uses cookies to improve user experience and analyse website traffic. Cookie preferences can be managed through browser settings.
8. Marketing
Marketing communications are sent only where consent has been provided. Consent may be withdrawn at any time by using the unsubscribe link or contacting info@rubaie.co.uk.
9. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes outlined in this Policy and to comply with legal, accounting, or regulatory requirements.
Personal data is retained only for as long as necessary to fulfil the purposes outlined in this Policy and to comply with legal, accounting, or regulatory requirements.
10. User Rights
Under UK data protection law, users have the right to:
- Access personal data
- Request correction of inaccurate information
- Request deletion of personal data
- Restrict or object to processing
- Withdraw consent
- Request data portability
Requests can be made by contacting info@rubaie.co.uk.
11. Data Security
Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, loss, or misuse.
12. Third-Party Links
The Site may contain links to external websites. The Company is not responsible for the privacy practices or content of third-party websites.
13. Children’s Privacy
The Site is not intended for individuals under the age of 18, and personal data from children is not knowingly collected.
14. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with a revised date.
15. Contact Information
For questions or concerns regarding this Privacy Policy or data handling practices, please contact: