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Terms & Conditions
Last Update: April 7, 2026 8:42 am
1. About Us
This website is operated by Rubai (“the Company”). These Terms & Conditions govern use of www.rubaie.co.uk (“the Website”).
By accessing or using the Website, users agree to be bound by these Terms and the Privacy Policy. If users do not agree, they must not use the Website.
2. Using the Website
Users must be at least 18 years old to use the Website and place orders. The Website must be used lawfully and not in a way that causes damage, disruption, or unauthorised access.
3. Products & Orders
All products are subject to availability. The Company reserves the right to refuse or cancel any order due to stock availability, pricing errors, or suspected fraudulent activity.
Product images are for illustration purposes only and actual colours may vary slightly.
4. Prices & Payments
All prices are displayed in GBP (£) and include applicable taxes unless stated otherwise. Payments are processed securely through third-party payment providers.
5. Shipping
Delivery times and charges are set out in the Shipping Policy. Delivery times are estimates only and not guaranteed.
6. Returns & Refunds
Returns and refunds are provided in accordance with the Company’s Returns Policy and applicable UK consumer law. Items must be returned unused and in original condition.
7. Promotions
Promotions, discounts, and offers may be amended or withdrawn at any time and may be subject to additional terms.
8. Intellectual Property
All content on the Website, including text, images, logos, designs, and branding, is the intellectual property of Rubai and may not be copied, reproduced, or used without prior written permission.
9. Prohibited Use
Users must not misuse the Website, attempt unauthorised access, transmit malicious software, submit false information, or engage in unlawful or harmful activity.
10. Third-Party Links
The Website may include links to third-party websites. The Company accepts no responsibility for the content, policies, or practices of third-party websites.
11. Liability
Nothing in these Terms limits statutory rights under UK law. To the maximum extent permitted by law, the Company is not liable for indirect or consequential losses. Total liability is limited to the amount paid for the relevant order.
12. Termination
The Company reserves the right to suspend or terminate access to the Website if these Terms are breached.
13. Governing Law
Users must not misuse the Website, attempt unauthorised access, transmit malicious software, submit false information, or engage in unlawful or harmful activity.
14. Changes to These Terms
The Company may update these Terms at any time by posting revised Terms on the Website. Continued use of the Website constitutes acceptance of the updated Terms.